Fortessa
We host this at LiveChannel because we can’t transfer you to Fortessa until you have agreed to the transfer terms. This privacy policy was last updated on LiveChannel on 11/1/2023.
Fortessa Privacy Policy (from costco.fortessa.com)
Revised October 2023
FORTESSA TABLEWARE SOLUTIONS, LLC (“FTS”, “we” or “our”) respects your privacy. This policy describes the types of information we may collect from you or that you may provide when you visit this website (“Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On this Website.
- In email, text, and other electronic messages between you and this Website.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from the Website.
PLEASE READ THIS POLICY CAREFULLY, ALONG WITH OUR TERMS & CONDITIONS.
Your access and use of the Website are governed by this Privacy Policy. By accessing or using the Website or otherwise assenting to these terms and conditions, you agree to the terms and conditions contained in this Privacy Policy. If you do not wish to abide by this Privacy Policy, you should not access or use the Website.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Revised” date at the top of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Website after the date such revised Privacy Policy is posted.
Collection of Information
We only collect personal information that is necessary or appropriate for FTS’s business-related functions and activities. As with other websites, we may collect, maintain, and process (i) information you provide voluntarily; and (ii) information we track passively. The types of information we collect may include:
Personal Data
Personally identifiable information, also referred to as “PII”, such as your name, postal address, email address, telephone number, or any other information collected through the Website or that you may voluntarily give to us when you use or access the Website. We do not require you to provide PII to visit and use the Website, and you are under no obligation to provide us with PII of any kind. However, your refusal to do so may prevent you from using certain features of the App.
Internet Traffic Data
As you navigate through and interact with the Website, Internet traffic data is generated. This data alone is not sufficient to identify you. We may collect, maintain, and process Internet traffic information including, but not limited to, the ISP origin of your connection, your IP address, the type and version of your Internet browser, and the length of your connection.
Information we collect automatically does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website
The technologies we may use for this automatic data collection may include cookies, pixel tags and other tracking technologies:
“Cookies” are small files that are stored by your browser on your computer’s hard drive and which may contain information such as your Website preferences. The purpose is to customize the information presented to You. Most Internet browsers automatically accept cookies, but you can configure your browser to prevent cookies from being stored on your computer. Some features of this Website will not function fully unless you configure your browser to accept cookies.
“Pixel Tags” are small electronic files also known as web beacons (or clear gifs, or single-pixel gifs) that permit the us, for example, to count users who have visited those pages or for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
How We May Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including the Website Terms & Conditions, and for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide though it.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
Personally Identifiable Information
We reserve the right to disclose your PII as required by law and when we believe that disclosure is necessary to protect our rights, or in the good-faith belief that it is necessary to comply with the law. Further, we may share PII and other information if we believe, in our sole discretion, that such sharing is necessary or appropriate to: (a) respond to a court order, subpoena or other legal process; (b) comply with the law or legal process; (c) protect or defend the our rights, FTS property, or the rights or property of others; (d) enforce this Privacy Policy; or (e) respond to claims that the content of any communication violates the rights of others.
We may disclose aggregated information about our users[, and information that does not identify any individual,] without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of FTS’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by FTS about our Website users is among the assets transferred.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Promotional Offers from the Company. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by [OPT-OUT METHOD]. [For this opt-out to function, you must have your browser set to accept all browser cookies.]
Retention Period
We will retain your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include the length of time we have an ongoing relationship with you, when we have a legal obligation to which we are subject or as advisable in light of legal requirements.
Security of Your Information
We use administrative, technical and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information to us.
Policy for Minors
The Website is not intended for individuals under 18 years of age. We do not knowingly solicit information from or market to individuals under 18 years of age. If you become aware of any data we have collected from individuals under 18 years of age, please contact us using the contact information provided below.
Sensitive Information
You may not send us any sensitive personal information (e.g., social security number, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the App or otherwise.
Options Regarding Your Information
Account Information
You may at any time review or change the information in your account or terminate your account by emailing us at [INSERT ADDRESS].
Upon your request to terminate your account, we will deactivate or delete your account and personal information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms & Conditions and/or comply with legal requirements.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at
Fortessa Tableware Solutions, LLC
FTS Customer Solutions Team
20412 Bashan Drive
Ashburn, VA 20147