The Learning Journey Privacy Policy

We host this at LiveChannel because we can't transfer you to The Learning Journey until you have agreed to the transfer terms. This privacy policy was last updated on LiveChannel on 12/14/2020.

The Learning Journey Privacy Policy (from costco.tlji.com)

Last Modified: December 14, 2020

This is the online privacy policy of The Learning Journey International, LLC (TLJI). By using this site you agree to the transfer, collection, processing and use of data by this site. The content on our sites may include, among other items of interest, information on our company and our products, parenting information, surveys, sweepstakes and contests, advertising, entertainment, games and opportunities to shop online.

Information for Parents

TLJI is very concerned about the protection of online privacy for all our website visitors. It is TLJI's intention, with all of its of its websites that are directed to children, to adhere to the requirements of the Children's Online Privacy Protection Act of 1998 and the Children's Advertising Review Unit (CARU) guidelines, including its guidelines on internet advertising.

All TLJI marketing efforts, including this website, are closely scrutinized to conform to these requirements and guidelines. While we make every effort to make your child's visit safe and enjoyable, we encourage parents to monitor their children's online use, and to help us protect their privacy by instructing them never to provide personal information on this site or any other without your permission. Most of our areas with content intended for children do not require a child to provide any personal information. We do not require a child to disclose more information than is reasonably necessary to participate in a contest, game or other activity as a condition of participation. Upon proper identification, parents may review the personal information we have collected about the child, request deletion, or refuse to allow further collection or use by writing to us at the address above.

Online Ordering Information

The TLJI online store offers TLJI products available for purchase online. Customers must be over age 18 with a valid credit card. When you place an order for product online from the TLJI online store or request a catalog online, we collect information associated with the transaction. This information includes your name, mailing address, products ordered, other demographic information, and credit card information. We ask for this information so that we may fulfill the order or catalog request. We and our agents and affiliates use Secure Sockets Layer (SSL) technology to protect credit card data during transmission, and adopt careful internal procedures to safeguard this information in our systems.

You have the option of registering certain information for future orders while completing your online order. For those who choose to register, we will capture your login name, password, name and mailing address, alternate ship-to addresses, and credit card information. When a registered person returns to the site to place subsequent orders, they can identify themselves with login name and password.

When you place an online order, we will send a confirming e-mail message. In the future, we may also send an occasional e-mail featuring a special promotion or product that may be of interest to our customers. If you do receive an e-mail from us that you would rather not receive, simply follow the "opt-out" instructions included in the e-mail.

When you request a catalog or place an order online, we add your name and address to our print catalog mailing list.

If you have recently moved, or are planning a move in the near future, you should let us know of the change of address and we'll be sure to update our records. You can also enter this information online.

Other Information We Could Collect Online

If you do not order product online or request a catalog online but visit other areas of the website, we do collect personally identifiable information submitted by a visitor in connection with registration or other activity. With the permission of a visitor who is 18 years of age or over, such personally identifiable information submitted in connection with a registration or other activity on our websites may be used for marketing and promotional purposes. TLJI may also grant access to our database as necessary in connection with services provided to , such as technical or fulfillment services (including those provided by third parties), but such disclosures are subject to non-disclosure commitments by third parties. Information gathered online is used by TLJI for internal marketing analysis and to improve our products, services and websites. If TLJI believes that anyone's behavior on our sites may damage us or our sites or anyone else, we may disclose the relevant personal information in order to prevent this harm. In that case, we might try to identify the wrongdoer, contact them or bring legal action against them. We may also disclose personal information if we believe that the disclosure is required by law, or in response to a legal request.

We may use "cookie" technology to track the total number of visitors to each of our sites in an aggregate form. We do not automatically extract personally identifiable information in this process. "Cookie" technology will only be used to track non-personal information such as type of browser, operating system, and domain names to customize the website for each visitor and to improve the visitor's online experience. We could also use other technology, called clear GIFs, to provide us with other important anonymous information, such as when an Email has been opened. These tools help us understand features that interest our customers.

In some instances, when contact information has been provided by the visitor, and the visitor is 18 or older and has indicated that he/she would like to receive communications from us, we will send notices to visitors, usually in the form of an e-mail. These notices, sent periodically, will announce website upgrades, new product information, promotions and other similar updates that may be of interest to the visitor. Our mailers and other notices tell the visitor how to "opt-out" so that he or she can stop the notices at any time.

TLJI also collects personally identifiable data, such as names, addresses, e-mail addresses, and the like, when voluntarily submitted by a visitor in one of our guestbooks, registries, contest, survey sections, or other areas of our website(s). We do not knowingly collect personally identifiable information from children under 18 without prior verifiable parental consent.

You always have the right to request that contact information regarding you or your child be deleted from our database. To request deletion of your contact information in our database, please Email us at: info@tlji.com for more information. Upon proper identification, parents may review the personal information we have collected about their child, request deletion, or refuse to allow further collection or use by writing to us at the address above.

We reserve the right to change this policy at any time by posting it on our web site.

CALIFORNIA CONSUMER PRIVACY ACT NOTICE

Last Modified December 31, 2019

This California Consumer Privacy Act Notice (“CCPA Notice”) contains information about The Learning Journey International’s (“The Learning Journey International,” “we,” “us,” or “our”) personal information processing, and your rights as a California resident under the California Consumer Privacy Act (“CCPA”). This CCPA Notice supplements our Privacy Statement.

We encourage you to read this document in full, and Contact Us if you have any questions.

Collection, Use, And Disclosure Of Personal Information

 

Our Privacy Policy contains a definition of “personal information.” More specifically, “personal information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a natural person or household, such as a name, postal address, e-mail address, telephone number, and/or payment information. Other information directly associated with personal information also may be considered to be personal information. Information that is aggregated, de-identified, or anonymized is not considered personal information. Publicly available information that is made available from federal, state, or local government records also is not considered personal information.

Information regarding our collection, use, and disclosure of personal information is available in our Privacy Statement. Our Privacy Statement includes the categories of personal information we collect, how we collect personal information, the purposes for which your personal information is used, and the categories of third parties with whom we share your personal information. We do not sell your personal information to third parties. We use cookies in certain circumstances; for further information on our use of cookies, please review our Cookie Statement.

Your Rights Under The CCPA

The CCPA, California Civil Code Sections 1798.100 et seq., affords certain rights to you if you are a California resident. For example, California residents may have a right, following a verifiable request, to:

(1) access—twice in a 12-month period, free of charge—the categories and/or specific pieces of personal information we have collected about you, the categories of sources from which the personal information is collected, the business purpose for collecting the personal information, and the categories of third parties with whom we share personal information, for the 12-month period prior to the request; and

(2) delete personal information under certain circumstances.

The Learning Journey International does not discriminate against users or customers on the basis of their exercising any of their rights afforded by the CCPA, which is further in accordance with California residents’ rights under that statute.

To request access to your personal information or request that we delete your personal information, you may contact us through any of the following methods:

  • Via email at info@tlji.com (please include “California Privacy Request” in the subject line)
  • Via phone at 1-877-839-3969; or
  • Via webform accessible here.

Please specify in your request the details of what personal information you would like to access or delete.

To protect your personal information, we will verify your identity using data points you have previously provided to us. Please have this information available so that we can verify your request. If you have a password-protected account with us, we may verify your identity through our existing authentication practices for your account.

You may also authorize an agent to submit a request on your behalf, so long as you provide the authorized agent written permission to request on your behalf, and your authorized agent additionally is able to verify their identity with us. Please have your authorized agent follow the instructions above to make a request, and additionally mail your written declaration authorizing the agent to act on your behalf, certified by a California notary public, to: 24435 N 20th Dr, Phoenix, Arizona, USA 85085. If your authorized agent has power of attorney pursuant to Probate Code sections 4000 to 4465, it may not be necessary to perform these steps.

Should you need access to this policy in an alternative format due to a disability, please contact us through the methods provided above. A PDF version of this CCPA Notice may be downloaded here.

Information Security, Integrity, And Retention

We take reasonable precautions, including the use of physical, electronic, and procedural safeguards, to protect your information. It is important that you also take precautions to protect against unauthorized access to your The Learning Journey International products, account credentials, and computers or other devices. If you feel that the security of your account or personal information has been compromised, please immediately Contact Us. Please be aware that, despite our efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the proper authorities if required by law.

Changes To This CCPA Notice

We may periodically change this CCPA Notice to keep pace with new industry practices and regulatory requirements, among other reasons. We expect most such changes to be minor. Any non-material changes will take effect immediately upon posting of an updated CCPA Notice, and we will indicate the Last Modified date at the top of this document. There may, however, be cases where changes to the CCPA Notice may be more significant. In such cases, we will provide you with a prominent notice of such changes before they take effect or will directly send you a notification. Your continued use of our products and services after the effective date of the CCPA Notice means that you accept the revised CCPA Notice. If you do not agree to the revised CCPA Notice, please refrain from using our products or services and Contact Us to close any account you may have created.

Contact Us

If you have any questions regarding this CCPA Notice or its implementation, you may contact us via email at info@tlji.com, via phone at 1-877-839-3969, or by mail, at: 24435 N 20th Dr, Phoenix, Arizona, USA 85085.